Tel: 01493 663176
Mob: 07765 886176

Delivery

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Whatever your occasion, our products can be uniquely personalised to suit the theme of the day, and provide beautiful keepsakes to remember it by. We have a range of Personalised Seeds and Guest Book designs that can be easily ordered through our online forms. We welcome requests for bespoke designs too, so if you can’t see what you’re looking for, please contact us.

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I am so very pleased with my order, both items were as you showed on your website. The book is a simple design and I love the black rose, it finishes it perfectly. The wild seed packets are very pretty and good quality. I would like to thank you specifically for keeping me updated on my order and the personal service you've given me, especially at this difficult time.

~ Diane Riddle

Just wanted to say a big thank you for the beautiful packets and book, we received them today and they’re lovely. We’ll order some more for family keepsakes.

~ Lauren Quirke

I cannot thank you enough. Superb product, delivery and customer service.

~ Alison Rokka

Just to say the poppy seed packets arrived safely and to thank you for such prompt and efficient service. It is a sad reason for ordering them but they will be a very special memory keepsake for family and friends. Kind regards,

~ Ali Rickford

The Forget-me-nots arrived yesterday - I am absolutely thrilled with them it will be the perfect final touch, thank you so very much. Kind regards,

~ Christine & Family

Fantastic service and communications, speedy delivery and a beautiful product.

~ Helen Carroll

Thank you so much for sending out such a high quality product that fits the description perfectly, can not fault these at all they are so pretty and I can't wait to give them to our guests! Thanks again,

~ Kelly Rehbein

I just wanted to say thank you for the prompt heartfelt service that you have provided. The seed packets are beautiful and your message and butterfly made me cry x Thank you so much. Kindest regards,

~ Claire Pugh

Thank you so much for the fast efficient service and your prompt communication which has made this difficult time much easier. Following the service, I may need a few more so will be in touch if I do. Kind regards,

~ Chris Andrews

Delivery / Privacy

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Holiday Notice

Due to annual leave, my last date for posting orders is 1st January 2020.

Orders placed after 1st January will be proofed and processed immediately upon my return on 12th January.

I’m sincerely sorry for any inconvenience or disappointment this may cause.

Please don’t hesitate to contact me if you have any queries. I will be available to answer any enquiries during this time via mobile and email.

Please don’t call unless it’s particularly urgent as I am in Indonesia and your outgoing call will cost over £1 per minute.

Thank you for your continued custom and wishing you a Happy New Year.

Best wishes, Jaime

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Your Proofs

Upon receipt of your order, we’ll email you a proof. We endeavour to send this same working day, and next working day for orders placed in the afternoon or weekend.
To create your proof, we copy and paste the details you submit with your order form. Please ensure these details are correct to avoid delays in processing.
Please ensure you have provided the correct address with your order, where someone will be available to sign for the delivery.
Once we have received your approval of the proof, your items will be handmade to order and dispatched within 5 working days.

Delivery Services

Please be aware that ‘Next Day Delivery’ refers to the name of the postal service only. Up to 5 working days is required to make your items, prior to dispatch. For orders of 200 or more please allow 10 working days to make your items.

Royal Mail 1st Class Recorded Signed For – Aims to deliver in 1-3 working days, including Saturdays, but can take longer during busy periods.
Royal Mail Special Delivery Guaranteed – Guarantees Next Day delivery, before 1pm. Excludes Saturdays.
Free delivery items are sent Royal Mail 2nd Class Recorded Signed For. Aims to deliver in 2-3 working days, but can take longer during busy periods.
Single samples, (up to 6 individual packets) are sent with standard 1st Class and proof of posting, so they will arrive straight through your letterbox.

Delivery within the UK. Overseas delivery can be arranged upon request.

Prices

First Class Signed For: £4.50
Special Delivery: £8.50
Orders over £75: Free
(2nd Class Signed For delivery)

Please do not select ‘Free Delivery’ if items are required urgently. Delivery will take up to 10 working days using this service.

Contact

Contact details

111 Colomb Road
Gorleston
Great Yarmouth
Norfolk
NR31 8BU

Tel: 01493 663176
Mob: 07765 886176
Email: sales@lovebespoke.co.uk